The Issue of Transport Efficiency, the question of transport efficiency is relevant for every economic agent. But how can one practically optimize operational costs and increase the service life of a vehicle?
An expert opinion in the field of transport monitoring was shared by the director of “VIATEC SERVICE,” Dmitry Mikhaylovich Prisyazhnyuk.
– Dmitry, what should a vehicle owner know first to optimize transport use?
DM: First and foremost, it’s important to understand the difference between purchasing “hardware” and acquiring a solution for vehicle monitoring.
– Isn’t that the same thing?
DM: No, it’s not. Often, one can buy monitoring hardware and software only to be surprised when fuel consumption increases instead of decreasing, and maintenance costs rise. This points to the fact that investments in monitoring equipment have not paid off, making owners consider reverting to older methods.
This situation typically occurs when owners prioritize price over quality when choosing monitoring equipment and software. Unfortunately, the phrase “you get what you pay for” holds true in this case.
– So where should one start, and how do you choose the right equipment?
DM: I recommend choosing not just equipment but a reliable partner in monitoring. A partner who will protect the owner’s interests, has experience in implementing monitoring systems, represents leading global manufacturers, and has established tools to prevent sabotage, as well as endorsements from reputable clients.
– I take it you’re referring to your company?
DM: We’re talking about more than just our company. Competition is key to market development. Brands like MERCEDES, BMW, and AUDI became global automotive benchmarks due to competition with each other. In monitoring, competition benefits both clients and companies striving to offer better services at fair prices.
It must be noted that new companies are entering the monitoring equipment market with uncertified, low-quality products. Some clients, without fully understanding the details, purchase this equipment, leading to inaccuracies, data errors, and faulty reports. This inevitably causes client dissatisfaction not only with the product and service but with the entire industry. It’s a well-known fact that a satisfied client shares their positive experience with a few people, while a dissatisfied client tells everyone they can.
– What advice would you give to those planning to invest in monitoring equipment?
DM: Let me give an extreme example. Imagine you need surgery, and a professional operation costs €1,000. However, there’s an alternative: a scalpel, medication, and a surgery manual for €500, and you perform the operation yourself. Would you take that risk?
Monitoring solutions are often ineffective or even costly due to the lack of technical support expertise, unstable equipment, limited software functionality, and most importantly, inadequate experience in handling sabotage situations.
If you’re willing to buy cheap equipment with free software and minimal service fees, you’re either an experienced expert or taking a significant risk.
– Thank you, Dmitry, for your objective assessment. This will give readers something to think about.
DM: Thank you. I wish everyone success.